Privacy Policy

Who we are

South Africa Boxing Academy is a professional training club for beginners and experienced fighters. We operate from 87 Caxton St, Quigney, KuGompo City, 5201, South Africa. We focus on boxing technique, strength, fitness, and discipline. Our coaches help every athlete improve skills and build confidence. This Privacy Policy explains how we handle personal information when you browse our website, request a quote, book a class, attend a briefing, pay for programs, or communicate with our academy by email or telephone. We collect only what we need to provide organised instruction and use it for academy operations rather than unrelated marketing.

Information we collect

When you send a request or schedule training, we collect the contact details and session notes you choose to provide. This may include your full name, email address, telephone number, billing details where relevant, emergency contact, date of birth when needed for waivers, height and weight for glove or class assignment, wrap or glove size, experience level, preferred program, preferred appointment window, medical or fitness notes you volunteer, and any photos or round video you share. If someone else books an athlete on your behalf, you may also provide that person’s name and phone number.

We may also collect limited technical information from ordinary website use, such as browser type, device category, pages viewed, and visit time. A local browser preference may remember cookie notice choices for basic site behaviour only and is not used for advertising profiling. We do not intentionally collect special personal information unless you include it in a message, for example notes about an injury that affects sparring or heat tolerance, which we treat as confidential session context and use only to adjust classes or processes where practical. Please do not send payment card numbers through open message fields.

How information is used

Information is used to respond to inquiries, prepare program quotes, confirm bag, pad, and coach availability, schedule briefings and floor time, process payments where applicable, issue receipts, manage rework or quality follow-up, and maintain basic athlete records for academy operations. We may use your contact details to send booking confirmations, arrival notices, clarification questions about program scope or experience, and brief take-home notes after a complete fight program. Where you ask for group or corporate training, we may use shared scheduling details to coordinate timing with you or an authorised coordinator named in your request.

We also use information to improve coaching quality, plan staffing and equipment inventory, train team members, and protect the academy against fraud or spam. We do not sell personal information, rent athlete lists, or share personal details with unrelated marketers.

Service fulfilment and third-party handling

Completing a training order often requires sharing limited details with people who help fulfil the session. This can include coaches, operations staff, payment processors, and, where needed, authorised pickup contacts named by the athlete. We share only what is reasonably necessary, such as athlete name, phone number for arrival, class assignment, and timing notes. Payment card details, when collected, are handled through the secure method confirmed at the time of payment and are not stored in ordinary message fields. If an athlete cannot be released from a group booking because the contact cannot be verified, we may use the provided phone numbers to rearrange a safe handoff.

Storage, retention, and security

Request and session records are kept for operational review, accounting, waiver handling, complaint handling, and legal record-keeping. Retention periods vary with the type of record. Enquiry notes that do not become bookings are usually reviewed and cleared when no longer needed. Completed training records and signed waivers may be retained longer where required for tax, safety discussions, or dispute resolution. Access to personal information is limited to people who handle athlete communication, class coordination, coaching work, and administration.

We take practical steps to protect information against loss, misuse, and unauthorised access, including restricted staff access and careful handling of intake notes and digital messages. If we become aware of a privacy incident that creates a real risk of significant harm, we will assess notification duties under the Protection of Personal Information Act 4 of 2013 and other applicable South African law and act in line with those duties.

Your choices and rights

You may request access to the personal information we hold about you, ask for correction of inaccurate details, or ask us to update emergency or pickup contacts before a session begins. You may also ask us to limit certain uses of your information where practical, for example by requesting that we do not use your email for optional academy updates if such updates are offered in future. South African residents may have additional rights under POPIA; when those rights apply, we will honour verified requests within required timeframes.

Children and marketing

Our services are directed to adults arranging boxing training. We do not knowingly collect personal information from children for marketing purposes. Minors may only attend when a parent or legal guardian completes required forms. Transactional messages about bookings you already scheduled are not treated as marketing.

Changes to this policy

We may update this Privacy Policy as our academy practices, payment tools, or legal obligations change. The updated text will be published on this page with the current year reference in the site footer. Continued use of our website or services after an update means the revised policy applies to later interactions.

Privacy questions

For privacy requests, contact South Africa Boxing Academy by email at [email protected], by telephone at +27671266242, or in person at 87 Caxton St, Quigney, KuGompo City, 5201, South Africa during staffed academy hours, Monday to Saturday, 6:30 to 19:00. Please include only the details needed to identify your request. Do not send payment card numbers through open message fields.